Shipping


Shipping costs and delivery times

Delivery to Switzerland and Liechtenstein takes three to five business days. We'll ship your order with Swiss Post and you needn't worry about customs taxes - it's all included in the price displayed when making the purchase.

Shipping costs are  CHF 7 per order. We offer free shipping if your order is CHF 100 or more.

Please be aware that it can take up to 3 business days before we ship your order when you choose to pay in advance. We recommend that you pay with credit card, PayPal or SOFORT banking for fast delivery. More information about payment options.

When will I get my shipping confirmation?

The shipping confirmation e-mail with the tracking link will be sent once your order has left our warehouse.

You can have a look at the tracking link for your order under "My Account" as soon as your order has been shipped.

What happens if I am not at home upon delivery?

Delivery takes place between Monday and Friday. If you're not at home, you will get a delivery notice in your post box and will have the following options:
- Pick up the package at the post office
- Extend the pickup deadline
- Arrange a second delivery

Further information about your package can be found in the tracking link that you'll receive per e-mail once your order has been shipped. You can also view the tracking link under "My account" in "My orders".

How can I change my delivery address?

As long as the ordering process has not been completed, you can change your delivery address at any time in your address book.

If you've already completed your order, please call us or write us an e-mail. If possible, we will change your delivery address for you. Please note that we pack your order as fast as possible and a belated change in your address book will not change the delivery address in your order.