Shipping

Shipping costs and delivery times

Delivery to Switzerland and Liechtenstein takes 3-5 business days. We ship your order with Swiss Post and you needn't worry about customs taxes - it's all included in the price displayed when making the purchase.

Shipping costs are CHF 6.95 per order. We offer free shipping if you order for 100 CHF or more.

Please be aware that it takes up to 3 bank business days until we ship your order when you choose to pay in advance. We recommend to pay with credit card, PayPal or SOFORT banking for a fast delivery. More information about payment options.

When will I get my shipping confirmation?

The shipping confirmation e-mail with the tracking link will be sent after your order has left our warehouse.

You can have a look at the tracking link of your order at "My Account" as soon as your order has been shipped.

What happens if I am not at home upon delivery?

Delivery takes place between Monday and Friday. If you're not at home, you will get a pickup invitation in your post box and have the following options:
- Pick up the package at the post office
- Extend the pickup deadline
- Arrange a second delivery

Further information about your package can be found in the tracking link that you receive per e-mail after your order has been shipped. You can also view the tracking link in "My account" at "My orders".

How can I change my delivery address?

As long as the order process has not been completed you can change your delivery address in your address book.

If you already completed your order please call us or write us an e-mail. If possible, we will change your delivery address for you. Please note that we pack your order as fast as we can and a belated change in your address book will not change the delivery address in your order.